Last Updated: 18th August, 2024
Welcome to Kishan Products Pvt. Ltd. (“we,” “our,” “us”). These Terms and Conditions govern your use of our website and the services we offer, including the sale of pipes, fittings, and water tanks. By accessing or using our website, you agree to comply with these Terms and Conditions. If you do not agree, please do not use our website.
1. Introduction
Kishan Products Pvt. Ltd. is a leading manufacturer of high-quality pipes, fittings, and water tanks. These Terms and Conditions apply to all users of our website, including customers, suppliers, and other stakeholders.
2. Use of the Website
- Eligibility: By using our website, you confirm that you are at least 18 years old or have reached the age of majority in your jurisdiction.
- Account Security: If you create an account on our website, you are responsible for maintaining the confidentiality of your account information and password. You agree to accept responsibility for all activities that occur under your account.
- Prohibited Activities: You agree not to engage in any illegal activities, distribute viruses, spam, or any harmful content, or attempt to interfere with the website’s security features.
3. Products and Services
- Product Descriptions: We strive to provide accurate descriptions of our products. However, we do not warrant that product descriptions, images, or other content on the website are error-free, complete, or current.
- Pricing: All prices are listed in [Currency]. We reserve the right to change prices at any time without prior notice. Any changes in pricing will not affect orders that have already been placed.
- Availability: Product availability is subject to change without notice. We reserve the right to limit quantities or discontinue any product at any time.
4. Orders and Payments
- Order Acceptance: All orders are subject to acceptance by Kishan Products Pvt. Ltd. We may refuse or cancel any order for any reason, including limitations on quantities available for purchase or errors in product or pricing information.
- Payment Terms: Payment must be made in full before shipping unless otherwise agreed. We accept payments through [List of Payment Methods].
- Order Cancellations: Orders can be canceled within [X hours/days] of placing them. After this period, orders may not be canceled or modified.
5. Shipping and Delivery
- Shipping Policy: We ship products to [List of Locations]. Shipping costs and delivery times vary depending on the destination and shipping method selected at checkout.
- Delivery Time: Estimated delivery times are provided during checkout but are not guaranteed. Delays may occur due to factors beyond our control.
- Damage or Loss: We are not responsible for products damaged or lost during shipping. However, we will work with you to resolve any issues related to shipping.
6. Returns and Refunds
- Return Policy: If you are not satisfied with your purchase, you may return it within [X days] of receipt for a refund or exchange. Returned items must be in their original condition and packaging.
- Refund Process: Refunds will be processed within [X days] of receiving the returned item. The refund will be issued to the original payment method used for the purchase.
- Non-Returnable Items: Custom-made products, special orders, and items marked as “final sale” are non-returnable.
7. Intellectual Property
- Ownership: All content on this website, including text, graphics, logos, images, and software, is the property of Kishan Products Pvt. Ltd. and is protected by intellectual property laws.
- Use of Content: You may not reproduce, distribute, or otherwise use any content from our website without our prior written permission.
8. Limitation of Liability
Kishan Products Pvt. Ltd. shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of our website or products. Our total liability shall not exceed the amount you paid for the product.
9. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of [Your Jurisdiction]. Any disputes arising from or related to these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts in [Your Jurisdiction].
10. Changes to These Terms
We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Your continued use of our website after any changes constitute your acceptance of the new Terms.
11. Contact Us
If you have any questions about these Terms and Conditions, please contact us at:
Kishan Products Pvt. Ltd.
Sanepa, Lalitpur, Nepal
Phone: 078-411088, 01-5184040
Email: info@kishanpipe.com.np